Policy and procedures. Please read these carefully and retain for personal reference. When you book or purchase any product or service from us, you are signifying your agreement to these Terms and Conditions. It is your responsibility to make yourself aware of these:
You may request to book a single trial lesson in a class of your choice, providing there is availability in the class. All trial lessons must be booked in advance through Passion2Dance Academy. An online registration form must be completed prior to attending the class.
PAYMENT TERMS AND CONDITIONS
After the initial free trial class, you will be required to pay £5.50 per class for the remainder of that current month. After which time you will be invited to sign up to our direct debit system/online payment, which will give you a blended monthly rate spread out over the year. All classes must be paid for to secure your place, even if you are unable to attend. A months’ notice in writing and full payment of that month, must be given if a pupil will not be continuing at the school. We regret to inform you that we are not able to accept cheques/cash.
It is our policy not to offer refunds once payment has been made. Passion2Dance Academy cannot be held responsible for changes in participants personal circumstances which might prevent attendance. We are unable to issue refunds if a participant changes their mind or does not come for any reason. We reserve the right to cancel classes which attract insufficient participants. Should this occur, Passion2Dance Academy will attempt to offer you a viable alternative or will offer you a refund of any fee paid.
“MAKE-UP” & ILLNESS:
In the event of illness or unavoidable absences, refunds cannot be issued but lessons can be made up by attending a different class, subject to availability. You must contact Passion2Dance Academy to reserve your space before attending. Passion2Dance Academy reserves the right not to compensate for any classes cancelled due to incidents beyond our control. e.g. freak weather conditions /acts for the area being closed off by the police or causes that are outside the control of the parties, such as natural disasters. Passion2Dance Academy will endeavor to hold a make-up class if circumstances allow.
You may contact us by calling the studio on 01522 691292 or email firstname.lastname@example.org We may contact you by telephone, email or text. It is your responsibility to ensure that we have current contact details for you and a record of all adults authorized to pick up your child. You must also keep us appraised of any changes in health or other relevant circumstances of you or your child.
Passion2Dance Academy reserves the right to exclude students from lessons at its discretion.
In the event that we consider:
a) the behavior of your child is disruptive or likely to put other children or Passion2Dance Academy staff in danger; or
b) your behavior towards Passion2Dance Academy staff, other customers, or children in their care or our teachers is disruptive, inappropriate, consistently negligent (including late collection of your child) or likely to bring Passion2Dance Academy into disrepute, we reserve the right to exclude your child from any Passion2Dance Academy activity.
In the event that your child is excluded, no fees or deposits will be repaid to you and we reserve the right to seek payment of the balance of any fees due to us.
HEALTH & INJURIES:
Passion2Dance Academy accept children on the assumption that they are in good health and it is your responsibility to inform Passion2Dance Academy and its staff, in writing, of any existing or previous injuries or medical conditions suffered by your child. Passion2Dance Academy cannot be held responsible for loss or damage arising from errors or omission of information. Passion2Dance Academy does not accept liability for death or personal injury to anyone attending Passion2Dance Academy or any activity organized by Passion2Dance Academy that such death or injury shall be caused by the negligence or default of any member of our staff or any other default on our part.
Passion2Dance Academy does not accept responsibility for any loss of, or damage to, personal property belonging to you or your child, irrespective of whether such possessions might be used by you or the child for the purposes of any Passion2Dance Academy activity.
CLASS OR TEACHERS CHANGES:
Passion2Dance Academy reserves the right to make changes to the timetable and to the teaching staff. We recognize the importance of consistency of the instructor, however, on occasions we may have to change the instructor and send in a replacement. All our teachers are qualified and DBS checked.